HOW TO ORDER?
You just have to create an account by using this form. You will need the following information :
You will be able to access the order form and all the website information as soon as we have validated the opening of your account, within 24 hours.
We some places of sale unfavorable to the image of the brand such as markets, fairs, distance selling. Selling on marketplaces is prohibited (Amazon, etc.).
Note : we do not grant exclusivity for France and the EU. For other countries, contact us.
The minimum order value is 200 euros. A large majority of our products are sold by unit, notably make-up products. You can therefore order one eye pencil « Noir Charbon », one nail polish « Corail »… Other products, such as cosmetics in bottles (cleansing milk, body oil…) are sold in packs of 6, 8, 12… The quantities are indicated on the order form.
We do not take back goods delivered except in case of error of references or manufacturing defect.
MEANS OF PAYMENT
You can pay by bank transfer, credit card or cheque. In order to grant you the most competitive prices on the market, we ask for an immediate payment.
SHIPPING COSTS AND DELIVERY
The shipping costs are calculated according to the weight of the parcel and the country of delivery.
The delivery is carried out by our partners or an another carrier according to the country of delivery.
Here are the shipping costs.
We ship all orders within 24 to 48 hours after receiving payment (weekends and public holidays excluded). Delivery times vary between 1 and 3 working days for Metropolitan France. For countries in Western Europe, it usually takes 3 days to 1 week.
INFORMATION IF YOUR POINT OF SALE IS A PHYSICAL STORE
In order to grant you the most competitive prices on the market, we do not publish any catalogues, flyers, posters or colour charts. For the same reason, we do not offer testers and make-up trays.
However, you can download the Excel file with the list of ingredients of our products. You can print and make them available in your store for your customers.
We are committed to maintaining up-to-date lists of our retail outlets on our websites. If you can’t find your outlet and would like to appear on the list, please contact us.
INFORMATION IF YOUR POINT OF SALES IS AN E-COMMERCE
You can download all the photos of our products as well as an Excel file with the list of ingredients of our cosmetics.